Users expect fast answers and personalized support.
Copalot combines the efficiency of an AI chatbot with human agents for fast, accurate, and humanized support.
- Provides initial answers and triages user support requests.
- Offers 24/7 support in users' languages.
- Includes video FAQs.
- Real-Time Monitoring: Human agents monitor user–AI conversations to ensure accuracy and safety. Agents receive alerts when users show signs of frustration or require assistance.
- Human agents can join or take over conversations instantly—just like Tesla's Full Self-Driving feature. Users remain in the same chat window.
- Users can request a human touch if the AI isn’t sufficient.
Transform your user support experience today.